For professionals
Hospitals, audiology centers, hearing care professionals, and CBT or ACT practitioners use Freequency as a structured home exercise for their tinnitus patients. Clients actively work on their tinnitus in a safe, familiar environment and make use of the time between appointments.
The practitioner dashboard shows tinnitus intensity, daily playtime, and session duration. You can see who is progressing on their own and who needs an extra appointment. Freequency is not a medical device and does not replace professional care.
- Follow client progress remotely
- Built-in education between visits
- Offer codes for your institution
Already working with Freequency? Log in to the dashboard
How it works
Get in touch
Tell us about your practice or institution. We'll think along about how Freequency fits your treatment plan.
Receive offer codes
Your clients redeem the code in the app and continue practicing at home, without invoices or accounts to manage.
Follow their progress
The practitioner dashboard shows tinnitus intensity, playtime, and session duration, so your consultations become more focused.
Work with us
Content creators, care specialists, researchers: Freequency grows thanks to people who share their expertise. Sound like you?
FAQ
Where can I download Freequency?
Freequency is available in both the App Store (iPhone) and Google Play (Android). Search for 'Freequency' or use the download links on our website at freequency.app.
Which devices are compatible with Freequency?
On iPhone, Freequency works on devices running iOS 18 or higher — including the iPhone XS, XR, 11, SE (2nd generation), 12, 13, SE (3rd generation), 14, and 15. You can check if your device supports iOS 17 in your phone's settings. On Android, your device needs to support ARCore. You can check the full list of compatible Android devices at developers.google.com/ar/devices.
Is Freequency free to use?
The app is not free, but you can try the tone matching tool at no cost to see if your tinnitus sound is available in the app. If you're happy with the match, you can choose a monthly or yearly subscription. Newsletter subscribers may also receive special discount offers.
How do I set up my tinnitus tone?
When you first open the app, you'll be guided through the tone setup automatically. You can also access it later via My Profile → Manage Tones → Create New Tone. The tone maker lets you create and fine-tune a computer-generated tinnitus sound to match what you hear in your head. Always use earphones or a Bluetooth headset — not your phone's speaker — for the most accurate result. Step-by-step guides are available on our website for both iPhone and Android.
What is the hearing test?
It's a screening test in the Practice tab that estimates your hearing threshold for each ear across six frequencies and stores the result as an audiogram in your profile. It's currently only available in the Netherlands, so the option is hidden on devices set to another region. It's a screening, not a diagnosis — take the result to an audiologist or your GP.
Contact
Whether you're a patient, practitioner, or researcher: send us a message and we usually reply within one business day.
